Tobi Johnson, MA, CVA, president of Tobi Johnson & Associates, is an internationally recognized expert in volunteer management and the architect of the VolunteerPro Impact Lab membership. She is host of the Volunteer Nation Podcast and her firm has produced the Volunteer Management Progress Report, a state-of-the-industry survey for a decade. With a deep background in nonprofit management, instructional design, and social psychology, her work focuses on helping nonprofit leaders build robust, high-impact volunteer strategies and programs. She is known for “big hat” thinking and her human-centered approach to leadership. Tobi provides nonprofit professionals with the technical systems and psychological insights needed to move beyond "transactional" volunteering toward deep, "transformational" community engagement. She remains a dedicated advocate for the professionalization of the volunteer management field, helping leaders prove the ROI of their programs to executives and boards.