Opsleader

Opsleader Pro is a weekly group coaching community designed for operations leaders at managed service providers who want to get out of the operator trap and build businesses that run with fewer fires and more margin. Founded by Todd Kane, a two-decade MSP veteran, the program delivers live Thursday coaching calls, office hours, and AMAs alongside a private peer community of operations leaders who understand the daily realities of service delivery. Members gain access to proven frameworks including the Ticket Levers Diagnostic, the 3-Tier KPI Cadence, and structured delegation models, as well as a resource library packed with KPI templates, SOPs, and planning workbooks. The curriculum is grounded in Todd's core philosophy of prioritizing People, then Process, then Technology — in that order. Whether you are managing a $1M or $10M MSP, Opsleader Pro gives you the structure, accountability, and peer community to scale with confidence.